Your business, powered by chat.
A lightweight, AI-driven platform that makes selling as easy as messaging. Manage everything from one place — for your customers and your team.
Why local businesses love ChaCha
Chat-first, not website-first
Serve customers where they already are – in WhatsApp – without building a full online shop.
AI that actually sells, not just supports
ChaCha doesn’t just answer FAQs; it recommends products, upsells, and prepares carts based on what customers say.
No technical skills needed
If you can fill an Excel file, you can have an AI-powered storefront.
You stay in control
Jump into any conversation, adjust the cart in natural language, and confirm or edit orders even after payment if needed (with corrective orders).
Perfect for “messy” catalogs
Documents, photos, free text – ChaCha helps structure it into something the AI can use to talk and sell.
Built for busy local businesses
ChaCha is ideal for any business where customers prefer to “just message you” instead of browsing a website.
Example use cases:
Pharmacies – OTC products, baby care, personal care, with rules on restricted items.
Flower shops – “bouquet for mom”, “wedding centerpieces”, last-minute orders.
Bakeries & dessert shops – custom cakes, flavors, sizes, dates, delivery options.
Specialty stores – pet shops, wine shops, local grocery, cosmetics, and more.
What you get with ChaCha
AI chat assistant for sales
- Understands natural language in WhatsApp
- Recommends products, suggests bundles, asks the right follow-up questions
- Respects your rules (e.g. product restrictions, tone of voice, delivery policies)
Smart merchant dashboard
- See all active conversations in one place
- Step in at any time to help or adjust the cart
- View orders that need picking, plus order & delivery status
Flexible catalog management
- Add products via Excel, documents, XML, photos, or free text
- Enrich product info over time with your own notes and instructions for the AI
Payments & delivery ready
- Customers checkout from WhatsApp via payment gateway
- Once paid, a picking order is created for you and a delivery order for your courier partner
Frequently asked questions
No. ChaCha is chat-first. You can sell entirely via WhatsApp. If you already have a website or Shopify/WooCommerce, ChaCha can complement it with a conversational layer.
Usually just a short call plus your first catalog (Excel or similar). Once the data is in, your AI assistant can start talking to customers.
Yes. You can add instructions for tone of voice, what it can or cannot sell, and how to answer specific questions about your products and policies.
You can always jump into the chat, correct items or quantities, and issue a corrective order (extra payment or partial refund) while keeping the same conversation with the customer.
We start with WhatsApp, and plan to add Messenger and web chat next.
Ready to turn your WhatsApp into a sales channel?
Join the first wave of local businesses selling more with AI-powered chat.
CONTACT
email@gmail.com
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